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FAQ

  • Can I Cancel My Booking?
    If you request to cancel and the date is greater than 7 days, we will cancel your booking and refund your deposit. If you request to cancel your event and the date is less than 7 days away, you will forfeit the deposit paid at the time of the booking.
  • Can I Reschedule My Booking?
    You can request to reschedule your booking but keep in mind the following: If requested event is scheduled to run in more than 7 days – we are happy to reschedule your event with no penalty. If your event is scheduled to run in less than 7 days – we will work with you to reschedule but you may incur a fee up to 50% of the total package cost.
  • Is Laser Tag A Safe Activity?
    Laser Tag is a safer alternative to paintball, air-soft and gel-ball. There are no projectiles, so no extra costs for paint balls or refills making Laser Tag a lower cost to play. Players are still required to watch out for each other when on the Battlefield to avoid collisions.
  • Where Can Laser Tag Be Played?
    Laser Tag can be played on any flat surface either indoors or outdoors. There is a misconception that it can only be played at night. Our equipment is able to play in any light conditions from full sunlight to limited lighting.
  • What Ages Can Play Laser Tag?
    Due to the lightweight, slim design, our equipment is able to be played safely by children as young as 6.
  • Is A Deposit Required To Confirm Booking?
    Deposits are only required for private bookings. This helps secure your spot and prepare for your tactical adventure. For public events, no deposit is required, simply pay on the day! We accept cards and cash.
  • Is There A Travel Fee?
    All our packages include travel 60km from Canberra. A travel fee is payable for distances outside this range starting at $40 and becomes larger the further away from Canberra the event is held.

© 2025 First Strike Laser Tag.

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